Privacy Policy
Effective Date: August 20th, 2024

At Olivia Belle Designs ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information we gather when you visit our website Oliviabelledesigns.com, use our design services, or purchase website templates and other digital products.

By using our website, services, or products, you agree to the collection and use of information as described in this policy.

1. Information We Collect
To provide and improve our services, we collect various types of information, including:

Personal Information: When you sign up for our services, purchase website templates, or contact us, we may collect information such as:

Your name
Email address
Phone number
Billing information (including credit card numbers and billing addresses)
Shipping address (if applicable for physical products)
Order Information: When you purchase a website template or other digital products, we collect details related to your purchase, including transaction details, the products or templates you selected, and other relevant information.

Usage Data: We collect information on how you use our website, including your IP address, browser type, the pages you visit, the time spent on pages, and other diagnostic data to improve user experience.

Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor user activity on our website, remember preferences, and optimize the user experience.

2. How We Use Your Information
We use the data we collect for a variety of purposes, including:

Providing Services and Processing Transactions: To process your orders for website templates and other digital products, send order confirmations, and provide customer support.
Website and User Experience Optimization: To analyze usage, identify trends, and enhance the design and functionality of our website.
Marketing and Promotions: To send you newsletters, promotions, and updates about new templates or services, provided you’ve opted in for these communications.
Legal Compliance: To comply with legal obligations and prevent fraud or misuse of our services.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

Service Providers: We may employ third-party companies and individuals to facilitate our services and transactions. This includes:
Flodesk: We use Flodesk for email marketing and to manage our mailing lists.
Google Analytics: We use Google Analytics to collect and analyze data on how users interact with our website, helping us understand traffic and improve our services.
Facebook, Instagram, TikTok, and Pinterest: These platforms are used for social media engagement, community interaction, and advertising. When you engage with us on these platforms, these services may collect personal data in accordance with their own privacy policies.
Other service providers such as payment processors, website hosting services, and analytics providers.
Legal Obligations: We may disclose your information if required by law or to comply with a legal process, protect our rights or property, or address violations of our terms of service.
4. Payment Information
When you purchase a website template or digital product, your payment information is processed by a secure, third-party payment processor (such as Stripe, PayPal, etc.). We do not store your credit card or payment information on our servers. All transactions are encrypted using secure socket layer (SSL) technology to ensure your data is safe.

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. If you wish to request the deletion of your information, you can contact us, and we will review and fulfill the request as required by law.

6. Your Data Protection Rights
You have the following rights with respect to your personal data:

Access and Correction: You may request access to or correction of your personal data.
Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
Marketing Preferences: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site usage. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Google Analytics: We use Google Analytics to monitor website traffic, user behavior, and improve our services. Google Analytics uses cookies to collect data, but this data does not personally identify you. You can opt out of Google Analytics by using a browser add-on: Google Analytics Opt-out Browser Add-on.
8. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of our services after any changes to the Privacy Policy signifies your acceptance of the updated terms.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: Oliviabelledesign@gmail.com